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Emphasis
on :
Management Responsibility
Customer Satisfaction
Continuous Improvement tools and problems solving techniques.
Such as SPC, DOE, Theory of contrain, Benchmarking,
Mistake Proofing.
It covers the impact created on society by minimize
risk to customers, employee and environment.
The Measurement and demonstrates progress to overall
business objectives.
Also the standard places emphasis upon the requirements
of individual customers.
The total quality of multidiscriplinary approaches to
product realisation, problem prevention and solutions.
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